Q: Where are your products made?
A: All of our products are proudly made in the USA in the great state of Missouri.
Q: I have a coupon code, how do I use it?
A: Add the items to your cart and click “proceed to check out”. On the next page click “Add Coupon” and then hit apply!
Q: I’m a tournament director and want my clubs identifier added to your website as an available option. Is there a charge for this? How do I get it added?
A: There is no charge for this! Email all the details to us at trashpandadecals@gmail.com and we will get it added for you!
Q: Are the aluminum identifiers waterproof?
A: Yes. They also have a UV protective coating.
Q: Are the aluminum identifiers the same size as the printed versions?
A: If the trail or club requires their identifier to be a specific size we press that identifier to the metal at the required size. For example let’s use the Backlash aluminum identifier for KBF. The current KBF identifier is 3.750 in x 2.500 in when printed to scale. The Backlash aluminum identifier is physically 4.000 in x 3.000 in but the KBF identifier pressed to the metal is 3.750 x 2.500 ensuring that it meets the KBF requirement.
Q: I purchased an aluminum identifier but now my trail or club has released a new one, can I still use the card I bought from you?
A: This is entirely up to your trail or club director. You are always welcome to purchase a new identifier if needed. Please give us a heads up before placing an order so we know the identifier has updated. We will verify that and update our website accordingly.
Q: Can you do bulk orders? Is there a discount?
A: Yes & yes. We can discuss a large order quote just reach out to trashpandadecals@gmail.com
Q: How long will my order take to ship?
A: Several factors go into this answer. All of our products are custom made so they do take time in order to bring you the quality and results we can be proud of. As a new business we are still learning how much of each material to keep on hand, our customers needs, our volume, the list goes on. Most of our orders are filled and out of the door in 1-3 business days. If there is a reason to suspect your order will take longer than 1-3 business days you will be contacted if it was not discussed prior to making your purchase. Just remember I make all of our products to order.